FAQ

Frequently Asked Questions

What is Red Alert?
Red Alert is more than just an emergency button. Activating Red Alert is simple and allows you to quickly access any and all of Ulzi’s safety features simul...
Thu, 18 Oct, 2018 at 1:08 PM
How do I cancel a red alert?
Oh no! I accidentally activated a Red Alert. Red Alert can be cancelled by entering your passcode during the countdown. The app may ask you some follow up...
Thu, 18 Oct, 2018 at 1:11 PM
What is Yellow Alert?
Ulzi’s Yellow Alert is a “softer” emergency button than Red Alert. It can be used in uncomfortable situations where you only want certain contacts alerted o...
Thu, 18 Oct, 2018 at 1:12 PM
How do I cancel a Yellow Alert?
Yellow Alert can be cancelled by entering your passcode during the countdown. The app may ask you some follow up questions about what happened. Using a pi...
Thu, 18 Oct, 2018 at 1:13 PM
How do I respond to an alert?
When you receive a notification that someone near you needs your help, or that someone who has listed you as an emergency contact has activated an alert, y...
Fri, 14 Sep, 2018 at 2:15 PM
How do I add a contact?
To add a contact, open the contacts page by either going through the menu or using the button along the bottom bar. Press add contact and select a contact f...
Thu, 18 Oct, 2018 at 1:16 PM
How do I know which of my contacts will be notified if an alert is triggered?
You can select which contacts will get notified when you trigger a Red Alert or Yellow Alert, as well as which contacts you are tracking and are allowed to ...
Thu, 18 Oct, 2018 at 1:17 PM
What if I don’t want to be tracked at all?
In the contacts page you can pause all location tracking using the setting above your contacts. Your location will not be seen by anyone, even if you’ve all...
Thu, 18 Oct, 2018 at 1:18 PM
How can I customize my Red Alert and Yellow Alert?
Both Red Alert and Yellow Alert are fully customizable. You can pick and choose which safety features you want each Alert to trigger in the Emergency Button...
Thu, 18 Oct, 2018 at 1:22 PM
What if I don’t want to be a Community Responder?
While we strongly encourage all Ulzi Community members to allow their apps to receive emergency notifications from nearby community members in need, there i...
Thu, 18 Oct, 2018 at 1:23 PM